Privacy Policy

KOMAS ELECTRIC LLC

Effective Date: July 31, 2026

Komas Electric LLC ("Komas Electric," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website (komaselectric.com) and in the course of providing electrical services, how we use it, and the choices you have. By using our website or requesting our services, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

We collect the following types of information:

Contact and request information you provide directly, such as your name, phone number, email address, service address, and details about your electrical service needs, when you submit a request through our website's contact or quote request form.
Communication records, including emails, phone calls, and text messages exchanged with us regarding scheduling, quotes, and service.
Payment information processed when you pay an invoice, handled through our payment processor (see Section 3 below) — we do not directly store your full credit card number.
Website usage information collected automatically through standard website analytics tools (such as page views and general visitor statistics), which does not identify you personally.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Respond to your service requests and provide you with quotes
Schedule, perform, and follow up on electrical services
Send invoices and process payments
Communicate with you about your service, including appointment reminders and follow-up
Maintain accurate business and accounting records
Improve our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. THIRD-PARTY SERVICE PROVIDERS

We use the following third-party services to help run our business. Each provider processes certain information on our behalf, subject to their own privacy and security practices:

Jobber — our field service management platform, used to store client contact information, schedule jobs, and generate invoices.
QuickBooks Online — our accounting software, which receives client and invoice information synced from Jobber for bookkeeping purposes.
Jobber Payments (powered by Stripe) — our payment processor, used to securely process credit card and ACH payments. We do not store your full payment card number on our own systems.
Wix — our website hosting platform, which may collect standard website analytics and hosts our contact/request forms.

We encourage you to review the privacy policies of these third-party providers for more information on how they handle data.

4. COOKIES AND WEBSITE ANALYTICS

Our website may use cookies or similar technologies provided by our website host (Wix) and analytics tools to understand general visitor traffic patterns. This information is used in aggregate and is not used to personally identify individual visitors. You can control cookie preferences through your browser settings.

5. DATA RETENTION

We retain client and job information for as long as necessary to provide our services, maintain accurate business and tax records, and comply with applicable legal and warranty obligations (see our Terms and Conditions regarding our workmanship warranty period).

6. YOUR CHOICES

You may contact us at any time to:

Ask what information we have on file for you
Request a correction to inaccurate information
Request that we delete your information, subject to our legitimate need to retain certain records for accounting, legal, or warranty purposes
Opt out of non-essential communications, such as promotional or marketing messages (this does not apply to communications necessary to complete a scheduled service)

To make any of these requests, contact us using the information in Section 9 below.

7. CHILDREN'S PRIVACY

Our website and services are directed at adults seeking residential or commercial electrical services. We do not knowingly collect personal information from children under 13.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The effective date at the top of this policy indicates when it was last revised. We encourage you to review this page periodically.

9. CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Komas Electric LLC

1061 Hickory Dr, Jefferson, WI 53549

Phone: ‪(262) 208-4808‬

Email: steve@komaselectric.com